Frequently Asked Questions
Please read our FAQ before sending us a message.
To modify your account details (e.g. your mailing address), view previous orders, or manage your account password, click on the My Account link on the top menu.
This site uses the latest encryption technology to ensure that every transaction is a safe one. All transactions are processed over the Secure Socket Layer (SSL). Credit card transactions are handled by your choice of Stripe or PayPal, the leading and most respected payment gateways. Major credit cards are accepted without the need to create an online account.
We will not share, rent or sell your name, address, email address, or any other personal information with/to any third party. If you have purchased from us or have created an account with us, we may occasionally update you via email to announce special discounts or new features. If you do not wish to receive email from us, simply follow the instructions to unsubscribe.
Many of our products are made to order and processing can take up to 5-7 business days. We do not feature overnight or express shipping at this time. If you need your order expedited, we are happy to help as much as possible. Please email us here if you have such a request.
MBCGear.com offers a “no hassle” 30-day return policy for merchandise in new condition. Shipping charges are non-refundable. All refunds will be for a total of the purchase amount less shipping costs. To set up a return or exchange, please email us here.
We are currently only shipping to select countries. If you are unsure if we ship to your country, please Contact Us