Thank you for shopping with us! We hope you love your purchase.
If you need to return or exchange a product for any reason, please contact Kent Krebeck at firstname.lastname@example.org.
Include a note with your name, order number, and instructions to either refund your order or exchange it for another item. Please also let us know why you are returning the item(s). Ex: It didn’t fit quite right; not what I was looking for; something was damaged or defective; I ended up not needing it. Please note that we do not accept returns or exchanges for ANY Stormr jacket or bib products. These products are custom made by the manufacturer and shipped directly to you.
A Few Important Items:
All returns must be made within 30 days of receipt of the item(s).
Returned item(s) must be unwashed and in original condition. If returned items are not in original condition, we may, at our discretion, issue a store credit instead of a refund.
Refunds will be applied to the original method of payment upon receipt of the item(s) and confirmation of the condition. Any applicable discounts at the time of purchase will be deducted from the refund amount. The turnaround time for processing refunds is 3-5 business days after receipt of the item(s). The initial shipping charge is not refundable unless product was damaged or defective upon receipt.